Users must ensure sensitive data is properly protected in compliance with all VA regulations. Users must ensure their use of this technology/standard is consistent with VA policies and standards, including, but not limited to, VA Handbooks 61 VA Directives 6004, 6513, and 6517 and National Institute of Standards and Technology (NIST) standards, including Federal Information Processing Standards (FIPS).

DMRC is also capable of interactive smart card login and remote smart card authentication. This provides control of a computer regardless of the state of its operating system (OS) allowing rebooting of crashed systems, wake sleeping computers, edit bios settings and remote OS installation. DMRC also allows connections to computers via remote Kernel-based Virtual Machine (KVM) with built-in support for Intel Active Management Technology (AMT). Remote screens can be shared with end-user and product supports file transfer during sessions. Connections can be via DMRC, Remote Desktop Protocol (RDP - the proprietary protocol developed and used by Microsoft) or Virtual Network Computing (VNC) from a single console. DMRC allows Federal Information Processing Standards (FIPS) 140-2 validated encrypted connections.

More information on the proper use of the TRM can be found on theĭameWare Mini Remote Control (DMRC) is remote assistance software for connecting to desktops, laptops and servers to troubleshoot and resolve issues. Technologies must be operated and maintained in accordance with Federal and Department security and

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